Social Media and Crisis Management – Timothy Coombs
Professor Timothy Coombs (a full professor in the Nicholson School of Communication at the University of Central Florida.) talks about the relations between social media and crisis communication. He shows some of the aspects that a communicator in a company should be aware of when communicating online, both before and during a crisis situation. Furthermore he explains the dos and don’ts for companies online.
Advice Disclaimer. This information is not intended to be a substitute for professional public relations or legal advice. Do not disregard professional legal advice or delay seeking professional PR or legal advice because of something you have read here. Contact an attorney to obtain advice on any particular legal issue or problem. Use of this Web site or any of its e-mail links do not create an agency-client relationship between JoTo PR and the user.